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Welcome to My Art Gallery

Frequently Asked Questions

How Can I Preview a Painting Before I Buy? 

• Select and click any image in your chosen Category to view it in a larger size and read the Painting Description.
• Click and Hover Your Mouse over any area you want to see up close.
• Want to see the art on a wall? Click on Wall Preview. The art will be shown at scale in various rooms from Living Room wall to Conference Room. Change the room, the color of the wall, or the size of the art as indicated at the top of that page.
• You also have the option to Save to Favorites or Email to a Friend.


Is Hanging Hardware Included with my Artwork?

Yes.  The hanging hardware included for canvases is a high-grade braided wire fastened to D-rings, ready to hang.  

Simply counter sink 1-3 screws with a large head into your wall making sure they are level. The screw head should sit about ½” out of the wall, and the back frame will then rest on the screw(s). The back frame is intended to hang flush to the wall. If you have older walls or special finishes please take this into consideration before installation.


What Forms of Payment do you Accept?

Visa, MasterCard, American Express, Discover, and Diners Club
. This site is totally secure.


How Long Will my  Artwork Take to Arrive & How is it Shipped?

Average Packaging & Delivery time is between 5 -14 days. All art is carefully packaged to prevent damage during transit. Your new artwork will normally be shipped via FedEx Ground. A tracking number will be provided by
email to give you the ability to track your order throughout the shipping process.

Please note, a signature is required for delivery unless you request that your art be delivered without a signature. In these cases, you assume responsibility for the art after it has been delivered.

Original Paintings are fully insured in transit for damage and loss.


What if I Prefer to Pick up my Original Painting From Your Studio? 

If you live near Windsor, Ontario and would prefer to pick up your Original Painting from The Studio Gallery Contact Me directly.


How can I Arrange a Studio Visit to See Your Original Paintings and Fine Art Prints?

I always welcome studio visits. There is never any pressure or obligation for you to buy anything. Simply Contact Me.  

You can also visit my Studio Gallery which is open to the public during regular hours.
3080 Grand Marais Road East, Windsor, Ontario, n8w 5a3


What is your Policy on Returns and Refunds for Original Paintings? 

From the time you receive your original artwork, you have 7 days to return your order for a full refund (less shipping)
Contact me right away before returning.

Original Artwork(s) must be returned in their original condition and original packaging. If you accidentally dispose of the original packaging, you will be responsible for purchasing packaging materials to send the artwork back safely to the artist. On artwork where shipping was included in the purchase, the Artist's shipping and custom costs will be deducted from the Refund.

Your return amount owed will be refunded to your original source of payment (less shipping cost which includes custom fees for the artist’s country) within 7-10 business days of your artwork return.


What Must I do to Receive a Problem-Free Refund for Original Paintings?

You will be responsible for the artwork return and must use a courier with traceable shipping.  

Return to:  
Shirley Williams Art Studio  
3080 Grand Marais Road East, Windsor, Ontario,
Canada n8w-5a3.

• Shirley Williams is not responsible for undelivered returns. Once the artwork arrives back to the artist, the refund will be processed back to your account.
• Artwork returned back to the artist not in its original state within the 7-day period will not be refunded. 
• Additional shipping fees may apply for International returns. Please note this may be avoided by informing the courier that this is a returned item.


Who Holds the Copyright to the Artwork Once I Purchased It?

The artist retains the copyright to their imagery. Copyright law states that copyright does not transfer to art buyers. You will need to get permission from the artist in order to reproduce the imagery.


How Can I Keep up With Your New Work? 

I'm thrilled and grateful that you love my work and want to stay up to date with new paintings. If you signed up when you first landed on this site, you're already in. There's no need to do anything else. 

If you didn't already sign up to get all the benefits of being a Studio VIP check it out now.


Privacy Policy

Your privacy is important to me and my Print Partner. All the personal information you enter such as credit card, name, phone number, email and mailing address, are protected and never shared.

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Full Refund Policy - Please refer to FAQ for complete details.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All materials, canvas, paper, paints and mixed media is 100% Professional Quality Archival.

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